Privacy Policy
At Our Wood Loft Pte Ltd, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://www.ourwoodloft.com) and use our wedding, corporate event, and exhibition management services.
By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy and the Singapore Personal Data Protection Act (PDPA).
1. Information We Collect
We collect information that identifies you as an individual or relates to an identifiable individual ("Personal Data"). This includes:
Identity & Contact Data: Your name, email address, phone number, and physical address when you inquire about or book our services.
Event Planning Details: Specific details about your wedding, proposal, corporate event, or exhibition (e.g., event dates, guest counts, vendor preferences, catering requirements).
Media & Testimonials: Photographs or videos taken during your events, which may be shared on our website or social media platforms with your prior consent.
Technical & Usage Data: Your IP address, browser type, operating system, and data about how you interact with our website (collected via cookies and analytics tools).
2. How We Use Your Information
We use your Personal Data to design and deliver seamless event experiences. Specifically, we use it to:
Respond to your inquiries, provide custom quotes, and manage bookings.
Coordinate and execute your events, including sharing necessary details with trusted third-party partners (such as caterers, DJs, emcees, and photographers).
Process payments and manage billing details.
Send you essential project updates, administrative information, and event-related media (like wedding videos and photo galleries).
Improve our website functionality, customer service, and overall experience design.
With your explicit consent, feature your reviews, testimonials, or event media on our website and official social media channels.
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your Personal Data to third parties. We only share your information in the following limited circumstances:
Service Providers & Vendors: We share relevant details with trusted third-party vendors (e.g., catering teams, technical production crews, entertainment bookings) strictly to execute the services you have contracted us to perform.
Legal Compliance: We may disclose your information if required to do so by Singapore law or in response to valid requests by public authorities.
4. Data Security and Retention
The security of your data is highly important to us. We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, loss, or alteration.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, manage your event history, and comply with legal, accounting, or reporting obligations.
5. Your Rights Under the PDPA
Under the Singapore Personal Data Protection Act, you have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccurate or incomplete personal data.
Withdrawal of Consent: Withdraw your consent to our collection, use, or disclosure of your personal data at any time (e.g., opting out of marketing features or social media spotlights).
To exercise any of these rights, please contact our Data Protection Officer using the details provided below.
6. Cookies and Tracking
Our website utilizes cookies to optimize your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies, though some parts of our website may not function perfectly without them.
7. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a data-related inquiry, please get in touch with us:
Company Name: Our Wood Loft Pte Ltd
Contact Person: Fazil
Phone / WhatsApp: +65 9180 5845
Email: ourwoodloft@gmail.com
Location: Singapore